OVERVIEW

This website is operated by ANCESTRY'S KITCHEN LLP. Throughout the site, the terms “we”, “us” and “our” refer to CHACHA'S, a brand owned by ANCESTRY'S KITCHEN LLP. By using this site or purchasing from us, you agree to our Terms of Service.Please read these terms carefully before using our website. If you do not accept them, you may not access or use any part of the site.We may update these terms from time to time. Your continued use of the website means you accept any changes made.Our store is powered by Shopify Inc., which provides the platform for us to sell our products and services online.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you're at least the legal age in your state or have permission from a guardian.You agree not to use CHACHA'S products for any illegal or unauthorized activities. Breaking the law or harming the site (e.g., sending viruses or malicious code) is strictly prohibited.Any violation of these terms may lead to immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We may refuse service to anyone at any time for any reason.You understand that, except for credit card details (which are always encrypted), your content may be shared across networks in unencrypted form to meet technical requirements.You agree not to copy, reuse, or sell any part of our service or website without written permission from CHACHA'S.Section titles are for ease only and don’t affect the meaning of the terms.

SECTION 3 – INFORMATION ACCURACY

While we try to keep all details on our website accurate and up to date, CHACHA'S is not responsible if any information is incomplete, outdated, or incorrect.The content is for general use only and shouldn’t be your only source for making decisions. Relying on it is at your own risk.Some info may be historical and not current. We can update or change site content anytime, but we’re not required to. It’s your responsibility to check for updates.

SECTION 4 – CHANGES TO SERVICE & PRICING

Product prices may change without prior notice.CHACHA'S can update, pause, or stop any part of the service or website at any time, without warning.We’re not responsible to you or anyone else for any changes in pricing, service updates, or discontinuation.

SECTION 5 – PRODUCTS & SERVICES

Some products or services are available only online and in limited quantities. Returns or exchanges follow our Return Policy.We do our best to show product colors and images accurately, but screen displays may vary.CHACHA'S may limit sales by location or customer and can change product details or prices at any time without notice. We may also stop offering a product without warning.We do not guarantee that our products or services will always meet your expectations or that any errors will be fixed immediately.

SECTION 6 – BILLING & ACCOUNT INFO

We may refuse or limit any order at our discretion, including orders with the same account, payment method, or shipping address. If we cancel or change an order, we’ll try to notify you via email or phone.We also reserve the right to block orders we believe are from resellers or distributors.You agree to provide accurate, up-to-date information for all purchases and to keep your account, email, and payment details current so we can complete your order smoothly.For more info, please check our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools, but we don’t control or endorse them.These tools are provided “as is” without any guarantees. If you choose to use them, it’s entirely at your own risk. Make sure you understand the terms from the third-party provider before using them.Any new tools or features we add in the future will also be covered by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services on our site may come from third parties.Links may lead to websites we don’t control or own. CHACHA'S isn’t responsible for checking their content, accuracy, or services, and we won’t be held liable for anything you experience on those sites.If you choose to buy or use anything from a third-party site, it’s your responsibility to review their policies before proceeding. For any issues, please contact the third party directly.

SECTION 9 – COMMENTS & FEEDBACK

If you send us ideas, feedback, or other content—whether we ask for it or not—you agree that CHACHA'S can use, share, edit, or publish it in any form, without needing to credit or pay you.We’re not required to keep your comments private, pay you for them, or reply.We may remove content we find inappropriate, offensive, or that breaks the law or our Terms—but we’re not obligated to do so.By submitting content, you agree:


  • It won’t violate anyone’s rights (like copyright or privacy).

  • It won’t include anything harmful, abusive, or misleading.

  • You won’t pretend to be someone else or give false info.

You're fully responsible for what you post. CHACHA'S is not liable for any comments made by you or others.

SECTION 10 – PERSONAL INFORMATION

Any personal information you share with us through the store is handled according to our Privacy Policy.

SECTION 11 – ERRORS & UPDATES

Sometimes, our website may have errors or missing details—like in product descriptions, prices, offers, shipping info, or availability. CHACHA'S reserves the right to fix these issues, update information, or cancel orders without notice—even after you’ve placed an order.We’re not obligated to update information unless required by law. Just because something was updated doesn’t mean all info on the site has been changed.

SECTION 12 – PROHIBITED USES

You may not use this site or its content to:


  • Break any laws or encourage illegal activity

  • Violate anyone’s rights, including intellectual property

  • Harass, abuse, or discriminate against others

  • Spread false info or upload harmful code/viruses

  • Collect personal data or use the site for spam or scams

  • Interfere with the site’s security or functionality

  • Use the site for anything offensive, harmful, or immoral

CHACHA'S may block or end your access if you misuse the site in any of these ways.

SECTION 13 – WARRANTY & LIABILITY DISCLAIMER

We don’t guarantee that our service will always be fast, secure, error-free, or uninterrupted.We can’t promise the results you get from using the service will be accurate or reliable. From time to time, we may pause or stop the service without notice.You use our service and products at your own risk. Unless clearly stated otherwise, everything is provided “as is” and “as available” — without any guarantees, including those related to quality, performance, or fitness for a specific purpose.CHACHA'S, along with its team, partners, and suppliers, won’t be held responsible for any losses or damages—direct or indirect—related to the use of our website, products, or services. This includes lost profits, data loss, or any other costs, even if we’ve been warned of the risk.In places where limits on liability aren’t allowed, we’ll comply with the maximum protection permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to protect, defend, and not hold CHACHA'S, its team, partners, or service providers responsible for any claims, losses, or legal fees that result from:

  • Your violation of these Terms of Service
  • Breaking any laws
  • Infringing on someone else’s rights


This includes covering any costs if a third party takes action because of something you did while using our site or services.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be illegal or unenforceable, it will still apply as much as the law allows. The rest of the Terms will remain valid and in effect.

SECTION 16 – TERMINATION

These Terms stay in effect until you or CHACHA'S choose to end them.You can end the agreement anytime by letting us know you no longer want to use our services, or by simply stopping use of the site.If we believe you’ve broken any part of these Terms, we can end the agreement immediately without notice. You’ll still be responsible for any payments due up to that point, and we may block your access to our services.

SECTION 17 – ENTIRE AGREEMENT

If we don’t enforce a part of these Terms, it doesn’t mean we’ve waived our right to do so later.These Terms of Service, along with any policies posted on our site, make up the full agreement between you and CHACHA'S. They replace any previous discussions or agreements, written or verbal.If any part of these Terms is unclear, it won’t be used against the party who wrote it.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of India.

SECTION 19 – CHANGES TO TERMS

You can always find the latest version of our Terms of Service on this page.CHACHA'S may update or change these Terms at any time by posting the changes on our website. It’s your responsibility to check for updates. If you keep using the site after changes are posted, it means you accept the updated Terms.

SECTION 20 – CONTACT INFORMATIONFor any questions about these Terms of Service, feel free to reach out to us at ancestryskitchen@gmail.com