1. What makes Chacha’s® pickles different from others?

Chacha’s® combines 53 years of family recipes, hand-roasted spices, and wild-crafted ingredients sourced in their purest form. Every batch is crafted slowly, traditionally, and without shortcuts.

2. Are your pickles made in small batches?

Yes. Our non-veg pickles (Chicken & Mutton) are crafted in small 10 kg batches for maximum freshness and hygiene. Our vegetable pickles are prepared in carefully controlled 35–50 kg batches, ensuring purity, consistency, and authentic home-style taste.

3. Do you use Potential Harmful Preservatives or Artificial Colors?

No, We do not use artificial preservatives, colours, or flavour enhancers. Our pickles are preserved naturally using cold-pressed mustard oil, maintaining purity and traditional taste.

4. Are your ingredients ethically or responsibly sourced?

Yes. All our ingredients are sourced with intention, care, and purity.

  • For vegetable pickles:
    We source seasonal, farm-fresh vegetables directly from trusted farmers and local growers. Only curved, ripe, and naturally matured produce is selected to ensure superior texture, nutritional value, and flavour depth.

  • For non-veg pickles:
    We use farm-fresh chicken and mutton, chosen for their rich meat quality, hygiene, and consistent freshness.

Every ingredient vegetarian or non-vegetarian is hand-checked, cleaned thoroughly, and prepared in dedicated spaces to maintain authenticity, safety, and unmatched taste.

5. Are your pickles vegetarian?

We offer both vegetarian and non-vegetarian pickles, each prepared in separate, dedicated spaces to maintain purity and hygiene.

6. What kind of oil do you use in your pickles?

We use premium cold-pressed mustard oil for most of our recipes, offering depth, aroma, and natural preservation.

7. How long do Chacha’s® pickles last?

Because we avoid harmful chemicals or artificial preservatives, our non-veg pickles have a shorter shelf life of about 20–30 days. Refrigeration and using a clean, dry spoon can extend freshness. This shorter shelf life reflects the authenticity, purity, and natural preparation of our recipes. Vegetable pickles typically last 12–18 months when stored properly.

8. How should I store the pickles after opening?

Store in a cool, dry place away from direct sunlight. Refrigeration is optional for veg pickles but recommended for non-veg pickles.

9. Are your pickles too spicy?

Chacha’s® pickles are flavour-forward, not overpowering. We balance heat with depth, aroma, and richness—staying true to Punjabi tradition.

10. Do you ship across India?

Yes. We offer pan-India shipping with secure, leak-proof packaging.

 
11. Do you ship internationally?

International shipping is being expanded gradually. Please contact us to check availability for your region.

12. Can I return or exchange my order?

Returns are accepted only for damaged or incorrect orders. For details, please refer to our policies.

13. Do you offer bulk or gifting orders?

Yes. We offer premium gifting boxes and
customised bulk orders for weddings, festivals, and corporate gifting.

14. Are your pickles sun-dried?

Many of our recipes follow traditional
sun-drying methods to enhance flavour and longevity.

15. How can I contact Chacha’s®?

ancestryskitchen@gmail.com